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GrabPay & Grab PayLater payment option is available upon merchant request. To request for GrabPay payment option, please email your merchant ID, contact email, contact number and mention GrabPay Application option. Subject to providers approval.
BNPL payment option is subject to provider's approval. To view list of prohibited business for BNPL, visit our guide. Current merchant are required to submit for application to enable BNPL payment option by emailing our support at [email protected]
1. Registration
Please ensure that your products or services comply doesn't fall under Prohibited Item. We do not entertain refund due to violation of our Terms of Agreement For assurance, you may email us your product list before registration to check to [email protected]
- Compare packages here
For multi-currency sales, you may register with our new package, in collaboration with Stripe. More details here.
- Sign up through register.senangpay and make payment.
- Then, complete submitting the required documents to complete your registration.
- Check required document list here
- Check on onboarding flow here
2. Verification
- The verification process will only start after you successfully upload ALL required documents
- Our dedicated team will verify your document submisson before submitting it to the acquired bank. We will call you for more details.
- In the meantime, you may setup your payment form or your online shop.
3. Approval
- To enable FPX and credit card feature, the acquired bank will review your submission (upon bank approval). Prohibited product will be rejected.
- e-Wallet payment are subject to e-Wallet provider approval.
- Once approved, your can start receiving payment! You are now officially a senangPay merchant. We wish you all the best!
4. Refund and account termination
- Subscription fee paid is strictly NON-REFUNDABLE. We will partially refund registration fee if the bank reject your application.
- Please take the time to carefully read and understand our Terms of Agreement upon signing up to avoid any future dispute.
- For any enquiry, do not hesitate to contact us at [email protected]
- You are now officially a senangPay merchant. We wish you all the best!
What are the prohibited item to sell?
