Fee, Costing & Features

We want to make sure you always know what you're paying for.

Transaction Charge

Transaction charges vary by type of payment and packages as of below. A minimum charge of RM0.65 or as stated below (whichever is higher) is applicable to all Credit Card, Debit Card, and e-Wallet Payments. A minimum charge of RM1.00  or as stated below (whichever is higher) is applicable to all FPX Payments. To learn more details regarding our transaction charges, head to senangGuide.

GrabPay payment option is subject to merchant's application and provider's approval. Merchants are required to submit for application to enable GrabPay payment option by emailing our support at [email protected]

BNPL payment option is subject to provider's approval. To view list of prohibited business for BNPL, visit our guide. Current merchant are required to submit for application to enable BNPL payment option by emailing our support at [email protected]

Packages Comparison
Pakej Penjaja Basic Advance Special
Applicable for merchants Penjaja SME and Corporate
Document Prerequisite Lesen Penjaja and other related document SSM and other related documents
Package Eligibility During PKP only Any time
Renewal No renewal. Only available during PKP Yes
Credit Card transaction charge 2.5% 2.5% 2.5% 1.8%
FPX transaction charge or a minimum of RM1 1.5% 1.5% 1.5% 1.5%
Package Validity 90 days 365 days
Universal Payment Form ✔ ✔ ✔ ✔
Unique Payment Form ✔ ✔ ✔ ✔
Product Collection Form ✔ ✔ ✔ ✔
Shopping Cart Integration ✔ ✔ ✔ ✔
Open API Integration ✔ ✔ ✔ ✔
Accept Credit/Debit Card ✔ ✔ ✔ ✔
Card Region Local Card Only Local and International Card
Accept FPX Internet Banking ✔ ✔ ✔ ✔
Unlimited Product Add ✔ ✔ ✔ ✔
Payment Form Delivery Setting ✔ ✔ ✔ ✔
Payment Form Advanced Delivery Setting ✔ ✔ ✔ ✔
Mobile Integration ✔ ✔ ✔ ✔
Payment Form Additional Custom Field ❌ ❌ ✔ ✔
Payment Form Promo Code/Discount ❌ ❌ ✔ ✔
Payment Form Language ❌ ❌ ✔ ✔
Payment Form Priority Payment ❌ ❌ ✔ ✔
Payment Form Easy URL ❌ ❌ ✔ ✔
Payment Form Order Update ❌ ❌ ✔ ✔
Recurring Payment ❌ ❌ ✔ ✔
Split Settlement ❌ ❌ ✔ ✔
Access to API ❌ ❌ ✔ ✔
Affiliate Program ❌ ❌ ✔ ✔
Add-on Features ❌ ❌ ✔ ✔
Basic Advance Special
Applicable for merchants SME and Corporate
Document Prerequisite SSM and other related documents
Package Eligibility Any time
Renewal Yes
Credit Card transaction charge 2.5% 2.5% 1.8%
FPX transaction charge or a minimum of RM1 1.5% 1.5% 1.5%
Package Validity 365 days
e-Wallet Payment
Please note that e-wallet payment feature is only available upon provider's approval		 ❌ ✔ ✔
Universal Payment Form ✔ ✔ ✔
Unique Payment Form ✔ ✔ ✔
Product Collection Form ✔ ✔ ✔
Shopping Cart Integration ✔ ✔ ✔
Open API Integration ✔ ✔ ✔
Accept Credit/Debit Card ✔ ✔ ✔
Card Region Local and International Card
Accept FPX Internet Banking ✔ ✔ ✔
Unlimited Product Add ✔ ✔ ✔
Payment Form Delivery Setting ✔ ✔ ✔
Payment Form Advanced Delivery Setting ✔ ✔ ✔
Mobile Integration ✔ ✔ ✔
Payment Form Additional Custom Field ❌ ✔ ✔
Payment Form Promo Code/Discount ❌ ✔ ✔
Payment Form Language ❌ ✔ ✔
Payment Form Priority Payment ❌ ✔ ✔
Payment Form Easy URL ❌ ✔ ✔
Payment Form Order Update ❌ ✔ ✔
Recurring Payment ❌ ✔ ✔
Split Settlement ❌ ✔ ✔
Access to API ❌ ✔ ✔
Affiliate Program ❌ ✔ ✔
Add-on Features ❌ ✔ ✔
Registrations
Yearly Fees

Choose either Starter (RM300), Advanced (RM450) or Special (RM1500) package that suits you.

Registration Process

3 easy steps to become senangPay merchant: Registration, Verification and Approval.

No additional fees

No application and setup fees when registering with senangPay.

Who can register?

Registration are open to all Business and Organization registered with SSM.

Approval time

Subject to bank approval from the day you complete the document submission.

Contract term

You can opt to cancel subscription at any time with no additional charges.

Settlement Process
Wednesday & Friday

Settlement will be made, twice a week, Wednesday and Friday. Except public holiday.

Minimum of RM100

Each settlement must value more than RM100. If not achieve, the amount will be forwarded to the next processing day.

No settlement fees

No settlement fees will be charged. senangPay will transfer them automatically to your account.

No trading limit

Unlimited transaction count and unlimited amount for every settlement. Let that sales grow!

More on transactions
Chargeback fees
 No
Processing currency
 Ringgit Malaysia (MYR)
Oversea payment
 Accepted
TT charges
 Not available
Add On
Tokenization
 upon request with additional charges
Mass Payment
 upon request with additional charges
Card Payment Control (BIN)
 upon request with additional charges
Merchant ID (MID)
 upon request with additional charges
Integrations

For an easy ready webstore setup, we're a proud payment gateway provider supported by EasyStore, OnPay and Kedai Onlinez. Should you know any ready webstore system that support senangPay integration, let us know!

If you're developing your own webstore, we also have some ready plugin (FREE & PREMIUM) available for you to use with:

For more customization or mobile app integration, use our OPEN API available for advance and special package subscriptions.

Enquiry & Support
Knowledgebase

http://guide.senangpay.my is our online knowledge repository centre where all documentation, updates and How-Tos are compiled so that you can search and read on how to use manage your senangPay.

Tickets

For any enquiry regarding senangPay, you can open a ticket through our website by clicking on the green help button at the bottom-right of every page.

Social Medias

You can also engage with us on our social media platform by reaching us on direct messages or leaving a comment on our post! Check out our Facebook, Twitter and Instagram now!

Email & Support

For more official way of reaching us, drop us an email at [email protected] or call our friendly support at 03-2771-2707. We'll be glad to help you in any way possible.

senangPay Packages

For merchants with SSM registration

Start up

I am selling on social media and taking orders via whatsapp, telegram or other chat applications and I want to accept payment starting tomorrow.

Recommended

I am running an e-commerce website or an application, and my products are marketed in MYR.

Lowest rate

My business has a higher value transaction and requires a lower transaction rate, 1.8%.

72hrs approval

I need fast approval for my application. My products are marketed in local and/or foreign currencies. My business is running on e-commerce webstore.

RM 90 / during PKP


Pakej Penjaja

Applicable for "penjaja" with local councils (such as Majlis Perbandaran) license only. No SSM registration required. Package validity is only for 90 days from the date of registration. No renewal and account will be terminated on the 91st day. Only local debit and credit card transactions are allowed.

 
Learn more about the package