Fee, Costing & Features
We want to make sure you always know what you're paying for.

Transaction Charge
Transaction charges vary by type of payment and packages as of below. A minimum charge of RM0.65 or as stated below (whichever is higher) is applicable to all Credit Card, Debit Card, and e-Wallet Payments. A minimum charge of RM1.00 or as stated below (whichever is higher) is applicable to all FPX Payments. To learn more details regarding our transaction charges, head to senangGuide.

GrabPay payment option is subject to merchant's application and provider's approval. Merchants are required to submit for application to enable GrabPay payment option by emailing our support at [email protected]
BNPL payment option is subject to provider's approval. To view list of prohibited business for BNPL, visit our guide. Current merchant are required to submit for application to enable BNPL payment option by emailing our support at [email protected]
Packages Comparison

Registrations

Yearly Fees
Choose either Starter (RM300), Advanced (RM450) or Special (RM1500) package that suits you.

Registration Process
3 easy steps to become senangPay merchant: Registration, Verification and Approval.

No additional fees
No application and setup fees when registering with senangPay.

Who can register?
Registration are open to all Business and Organization registered with SSM.

Approval time
Subject to bank approval from the day you complete the document submission.

Contract term
You can opt to cancel subscription at any time with no additional charges.
Settlement Process

Wednesday & Friday
Settlement will be made, twice a week, Wednesday and Friday. Except public holiday.

Minimum of RM100
Each settlement must value more than RM100. If not achieve, the amount will be forwarded to the next processing day.

No settlement fees
No settlement fees will be charged. senangPay will transfer them automatically to your account.

No trading limit
Unlimited transaction count and unlimited amount for every settlement. Let that sales grow!
More on transactions
Chargeback fees |
No |
Processing currency |
Ringgit Malaysia (MYR) |
Oversea payment |
Accepted |
TT charges |
Not available |
Add On
Tokenization |
upon request with additional charges |
Mass Payment |
upon request with additional charges |
Card Payment Control (BIN) |
upon request with additional charges |
Merchant ID (MID) |
upon request with additional charges |
Integrations
For an easy ready webstore setup, we're a proud payment gateway provider supported by EasyStore, OnPay and Kedai Onlinez. Should you know any ready webstore system that support senangPay integration, let us know!
If you're developing your own webstore, we also have some ready plugin (FREE & PREMIUM) available for you to use with:
For more customization or mobile app integration, use our OPEN API available for advance and special package subscriptions.
Enquiry & Support

Knowledgebase
http://guide.senangpay.my is our online knowledge repository centre where all documentation, updates and How-Tos are compiled so that you can search and read on how to use manage your senangPay.

Tickets
For any enquiry regarding senangPay, you can open a ticket through our website by clicking on the green help button at the bottom-right of every page.

Email & Support
For more official way of reaching us, drop us an email at [email protected] or call our friendly support at 03-2771-2707. We'll be glad to help you in any way possible.
senangPay Packages
For merchants with SSM registration
RM 90 / during PKP
Pakej Penjaja
Applicable for "penjaja" with local councils (such as Majlis Perbandaran) license only. No SSM registration required. Package validity is only for 90 days from the date of registration. No renewal and account will be terminated on the 91st day. Only local debit and credit card transactions are allowed.