We want to make sure you always know what you're paying for
Apart from providing you with the best rate, we uphold transparency in our fees and charges so you know what you’re paying for.
Transaction rate
The transaction rate is the rate automatically deducted by and payable to senangPay and the payment providers as part of the payment processing service. Transaction rates vary by type of payment and packages as of below. A minimum charge of RM0.65 or as stated below (whichever is higher) is applicable to all Credit Card, Debit Card, and e-Wallet Payments. A minimum charge of RM1.00 or as stated below (whichever is higher) is applicable to all FPX Payments. To learn more details regarding our transaction charges, head to senangGuide.
Online transaction
Card terminal transaction
GrabPay & PayLater by Grab payment option is subject to merchant's application and provider's approval. Merchants are required to submit for application to enable GrabPay payment option by emailing our support at [email protected]
BNPL payment option is subject to provider's approval. To view list of prohibited business for BNPL, visit our guide. Current merchant are required to submit for application to enable BNPL payment option by emailing our support at [email protected]
senangPay Packages
For merchants with SSM registration
Starter
Perfect for startups seeking for a hassle-free payment setup. Our Starter payment solution caters businesses of all type and scales, providing an instant availability to get you up and running in no time.
Advance
Ideal for those with online stores and a strong social media presence. Our Advance payment solution enhances the checkout experience, ensuring a seamless shopping journey for your customers.
Advance Plus
Our Advance Plus payment solutions designed for retailers running on both offline and online store, enabling you to accept payment with in-store card terminal and online payment gateway.
Special
Smoother checkout experience and higher transaction volumes, our Special payment solution provides you with the lowest transaction rates to increase your savings and earnings, without cutting corners.
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| FPX interbank transfer |  |
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| Credit/Debit Card Payment | |
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| Card Terminal | |
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| Recurring Payment | |
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| Split Settlement | |
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| Payment Form Features | ||||
| Universal Payment Form | |
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| Unique Payment Form | |
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| Product Collection Form | |
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| Unlimited Product | |
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| Delivery Setting | |
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| Advance Delivery Setting | |
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| Additional Custom Field | |
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| Discount / Promo Code | |
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| Language Setting | |
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| Easy URL | |
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| Order Update | |
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| Integration & API | ||||
| Shopping Cart Integration | |
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| API Integration | |
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| Mobile Integration | |
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| Access to API | |
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FAQ
Most frequent questions and answers
Yes, senangPay offers non-web-based payment solutions. Through our payment forms, you can seamlessly create quotations and invoices and send them to your customers to make payments via the embedded payment link.
Unfortunately, the refund policy is not practiced or implemented for any subscriptions to senangPay packages.
All fees paid herein shall be fully earned by senangPay and are non-refundable for any reason whatsoever. In the event that your application is rejected by the bank or payment providers for cards and Buy Now Pay Later payment options, senangPay reserves the right to decide on the refund of the partial amount. For further information, please visit our senangGuide.
- Yes, you may upgrade your package at any time or add the add-on features to accommodate the growth of your business needs. (options for CTA sentence, whichever is appropriate: (I) A dedicated account manager will be assigned to you later to assist you with this matter. | (II) You may contact us at [email protected] if you are looking to upgrade your current package.)
